National Resource Guide for Healthcare Providers in the Aftermath of Change Healthcare Cyberattack: Staying Informed and Protected Against Cyber Threats

By Eleanor Harrison Mar27,2024
HHS Unveils Health Plan Resource Guide to Support Hospitals and Providers Affected by Cyberattack

In the aftermath of the Change Healthcare cyberattack, the Departments of Health and Human Services (HHS), Administration for Strategic Preparedness and Response (ASPR), and Centers for Medicare & Medicaid Services (CMS) have released a national resource guide of health plan contact information to assist hospitals and providers impacted by the attack. The guide aims to provide support to healthcare providers who continue to face disruptions, as many are struggling to get answers from healthcare plans regarding payments and needed flexibilities during the unavailability of the Change Healthcare platform.

In a letter introducing the guide, HHS, ASPR, and CMS emphasize the challenges providers are experiencing as a result of the cyberattack and urge hospitals and health systems to review the voluntary cybersecurity performance goals that were released earlier in the year. They encourage providers to stay informed and take necessary precautions to protect against cyber threats in the future.

The American Hospital Association (AHA) has also established a Change Healthcare cyberattack update webpage with valuable resources for healthcare organizations affected by the attack. These resources include announcements from CMS on accelerated and advance payments for hospitals and physicians affected by the cyberattack, frequently asked questions related to these payments, and an informational bulletin on actions states can take to provide relief to Medicaid providers impacted by the cyberattack.

For any further questions or assistance, providers can contact Molly Smith, AHA group vice president of policy, at It is crucial for healthcare organizations to stay informed, prepared, and vigilant in the face of cybersecurity threats to ensure the continuity and quality of patient care.

By Eleanor Harrison

As a content writer at, I infuse flavor into words, crafting compelling stories that captivate and inform our audience. With a keen eye for detail and a passion for creativity, I strive to create content that not only engages but also inspires. Whether I'm concocting a savory blog post or whipping up a spicy product description, I pour my heart and soul into every piece I write. Join me on this flavorful journey as we explore the tantalizing world of content creation together.

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