Carleton University Expands Access to Free Virtual Healthcare Resources for Students

By Eleanor Harrison Mar27,2024
Carleton College enhances medical and mental health support for students through free virtual care with 24/7 availability

In a bid to improve the accessibility of healthcare services for students, Carleton University has announced that it will be offering free virtual medical and mental health resources round the clock, starting from the first day of Spring Term 2024. This new service is an addition to the comprehensive healthcare services already provided by Carleton Student Health and Counseling (SHAC).

The decision to offer virtual resources came after feedback from students, faculty, and staff gathered by the Student Mental Health and Wellness Working Group over the past year. The group recommended investing in telehealth among other suggestions.

By providing free access to virtual medical and mental health resources in conjunction with existing on-campus services, Carleton hopes to better meet the needs of students when they need it most. These new resources are provided through a partnership with TimelyCare, a secure and accredited platform that follows campus-specific protocols to ensure continuity of care.

Students will benefit from convenient care, reduced wait times, access to a diverse provider network, and translation services supporting over 240 languages. They will also have access to licensed physicians and counselors located anywhere in the United States. These virtual resources are free of charge and do not require insurance billing.

TimelyCare offers a range of services including on-demand medical care, mental health and emotional support, mental health counseling, psychiatric support, health coaching, and digital self-care content such as meditation and yoga sessions. Students studying abroad or spending college breaks outside of the U.S. will also have access to on-demand mental health and emotional support, as well as health coaching 24/7. This access is crucial for students participating in off-campus study programs who may need care while away from campus.

For more information on the medical and mental health resources available to Carleton students, they can visit the SHAC website.

By Eleanor Harrison

As a content writer at, I infuse flavor into words, crafting compelling stories that captivate and inform our audience. With a keen eye for detail and a passion for creativity, I strive to create content that not only engages but also inspires. Whether I'm concocting a savory blog post or whipping up a spicy product description, I pour my heart and soul into every piece I write. Join me on this flavorful journey as we explore the tantalizing world of content creation together.

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